AI that earns
its place.
AI consulting and agents for businesses that want AI doing real work inside the systems they already run, not a chatbot bolted onto the side.
See what it coversWhere AI is doing
real work.
Each of these has a page of its own, with the detail of what it covers and how it runs.
AI receptionist
Calls answered when nobody is free, with the details landing where your team works.
Lead qualification
Enquiries captured, sorted and handed over while they are still warm.
Connected to your systems
AI that reads from and writes to the tools you already use, rather than sitting beside them.
Part of every AI project.
Whichever of the services above you start with, these come with it.
AI strategy
Where AI would actually pay for itself in your business, and where it would not, worked out in four stages. More in AI strategy for a small business.
AI agents
An agent for one defined job, like answering calls or sorting enquiries, with a person still in charge. More in what AI agents can do.
What not to build
The ideas that sound good but would not pay back, named before you spend money on them.
Not every job
needs AI.
Some tasks are better left to a person, and some are better solved with a simple rule than a model. Part of the work is saying which ideas are not worth building, before anyone spends money on them.
See what people come forWhat people come to AI for.
Rarely AI for its own sake. Usually one of these.
- Calls answered
- No more enquiries ringing out while the team is busy or out on a job.
- Hours back
- Repetitive admin taken off people who have better things to do with their day.
- Faster replies
- Enquiries answered while the person is still interested, not the next morning.
- Fewer mistakes
- Details captured once and passed on intact, instead of copied across by hand.
- A straight answer
- Knowing whether AI is worth it for your business before spending anything on it.
One job first,
then the next.
Most engagements start with a single task, not a transformation programme.
Find the job
The manual task, who does it, how often, and what it costs when it gets missed.
Decide
Whether AI is the right tool for it, or whether something simpler would do the job better.
Build
The agent built into the systems you already use, and tested on real cases before it goes live.
Hand over
Live, watched and explained, so your team knows what it does and when a person takes over.
AI that writes
into your systems.
A Victorian window tinting company was losing calls whenever the team was on a job. An AI agent now answers when nobody else can, asks for the details the team needs, and adds them straight into ServiceM8, the same way a form enquiry arrives.
Read the case studyQuestions worth asking first.
The ones that come up before anyone signs anything.
What exactly does an AI consultant do?
Finds the parts of a business where AI would genuinely save time or money, says plainly where it would not, then builds the parts worth building. The advice and the build come from the same place, so nothing gets recommended that nobody has to answer for afterwards.
How much does an AI consultant cost?
It depends on the job: how many systems the AI has to connect to, how much it has to handle on its own, and how much testing it needs before it is trusted with real customers. Most engagements start with one job rather than a programme, which keeps the first cost contained.
What can AI agents do for my business?
Take on a defined, repetitive job: answering overflow calls, taking down enquiry details, sorting incoming messages, updating a CRM. They work best with a narrow job and a clear point where a person takes over, and worst when they are asked to replace judgement. Where agents work, and where they do not.
Where does my data go?
Only through tools whose location you can be told. If nobody can tell you where your data is processed, it does not go through that tool.
Start with a conversation.
A few lines is enough to begin. You'll hear back within two working days.
Get in touchWhat is the manual job?
Who does it, how often, and roughly how long it takes them.
What have you already tried?
The tool you bought, the contractor you hired, and why it stopped.
What do you expect to spend?
A range is fine. It means the first reply is about what works for your budget.