Less admin.
Same team.
Business automation that joins the tools you already use, so information moves between them without anyone moving it by hand.
See what it coversWhere automation
does the work.
Each of these has a page of its own, with the detail of what it covers and how it runs.
What business automation covers.
Part of the workflow work itself, whichever service it starts from.
Process mapping
How work actually moves through your business today, drawn out before anything changes. It is the first stage of every project, and one you can start yourself.
Approvals and notifications
The right person told at the right moment, with a record of who agreed to what.
Client onboarding
Forms, documents and setup for your new clients gathered once and passed on, not chased by email.
Reporting
Your weekly numbers put together on their own, instead of by someone every Friday afternoon.
Not everything
should be automated.
Automating a broken process only makes it break faster. Some steps need a person, and some should not exist at all. Mapping the work first shows which is which.
See what people come forWhat people come to automation for.
Nobody asks for a workflow. They ask for one of these.
- Hours back
- The copying, chasing and re-typing taken off people's plates.
- Nothing missed
- Enquiries, tasks and approvals that cannot fall through a gap between two tools.
- One version of the truth
- The same customer details in every system, not three slightly different copies.
- Faster turnaround
- Work moving to the next step the moment it is ready, not when someone notices.
- Room to grow
- More clients without hiring someone just to handle the admin they bring.
Map it first,
then build.
The first stage is the one most automation skips, and the one that decides whether the rest is worth building.
Map
How the work runs today: who does what, in which tool, and where it stalls.
Decide
What to automate, what to simplify, and what to leave with a person.
Build
Connections and automations built on the tools you already pay for, wherever they can do the job.
Hand over
Tested on real work, documented and explained, so it keeps running without depending on anyone outside your team.
Two ways in.
One place to land.
A Victorian window tinting company was copying website enquiries into ServiceM8 by hand and losing calls while the team was out on jobs. Now form enquiries create jobs automatically, and an AI agent does the same for calls nobody could answer.
Read the case studyQuestions worth asking first.
The ones that come up before anyone signs anything.
What is meant by business automation?
Using software to do the repetitive parts of running a business, such as copying details between tools, sending reminders, chasing approvals and building reports, so people only handle the parts that need judgement.
Can you give me an example of business automation?
A website enquiry that creates a job in your job-management system on its own, with the customer's details already filled in, instead of someone copying it across. A window tinting company in Victoria now works exactly like that.
How do I automate my business processes?
Start by writing down how the work actually runs today, step by step, including the workarounds. Then pick the one step that is repetitive, frequent and costly when it goes wrong. Automate that first, check it works on real cases, and only then move to the next.
What does it cost?
It depends on how many tools are involved, whether they offer a way to connect, and how many exceptions the process has. A clean connection between two tools is a small job. A process full of special cases is a bigger one, and sometimes the better answer is to simplify it first.
Start with a conversation.
A few lines is enough to begin. You'll hear back within two working days.
Get in touchWhat is the manual job?
Who does it, how often, and roughly how long it takes them.
What have you already tried?
The tool you bought, the contractor you hired, and why it stopped.
What do you expect to spend?
A range is fine. It means the first reply is about what works for your budget.