Every call
answered.
An AI receptionist for businesses that lose enquiries every time the phone rings and nobody is free to pick up.
- Who it's for
- Trade and service businesses that lose calls while the team is on the job.
- What you get
- An agent that answers overflow calls and takes down the details.
- Where it starts
- How calls reach you today, and what your team needs from each one.
- Works with
- Your inbox, CRM or job system, such as ServiceM8.
Every missed call
rings someone else.
When the team is out on a job or already on the phone, the next call rings out, and the caller tries the next business on the list. Both real call-agent projects started exactly there: a trade business losing enquiries to its own busy phone.
What an AI receptionist handles.
Built into the systems you already use, rather than another app beside them.
Overflow answering
Picks up when nobody at the business is free, instead of the call ringing out.
Taking details
Asks for the caller's name, number and what they need: the questions your team would ask.
Into your systems
Details land in your CRM, job system or inbox, the same way a form enquiry would.
Ready for a callback
Everything your team needs to call back, so nobody has to ask the caller twice.
From ringing out
to answered.
What depends on you: how calls reach you today, and the questions you would want a new receptionist to ask.
Listen
What callers actually ask, what your team needs from each call, and where those details should end up.
Script
The questions and the tone, agreed with you before anything answers a real call.
Connect
The agent wired into your phone line and your systems, then tested on practice calls.
Go live
Live on overflow first, reviewed against real calls, and adjusted as patterns show up.
No more calls
ringing out.
A Queensland solar installer kept missing calls whenever the team was already on the phone or out on site. Now an agent picks up, asks for the caller's name, number and what they're after, and emails those details straight to the team for a callback.
Read the case studyQuestions about AI receptionists.
What do AI receptionists do?
Answer calls when nobody else can, take down the caller's details and what they need, and pass them on: to an inbox, a CRM or a job system. On overflow, the agent only picks up when your team cannot, so callers still reach a person whenever one is free.
How much does an AI receptionist cost?
It depends on how many calls it handles, what it has to do on each one, and which systems it connects to. Taking details and emailing them is simpler than writing jobs into a CRM. Call volume also affects the running cost, since voice platforms typically charge by the minute.
Which AI receptionist should I choose?
It depends on what has to happen after the call. An off-the-shelf app suits a business that only needs messages taken. If the details need to land in your own job system or CRM, as they did for a window tinting company whose calls now create jobs in ServiceM8, a receptionist built into those systems saves the copying.
Start with a conversation.
A few lines is enough to begin. You'll hear back within two working days.
Get in touchWhat is the manual job?
Who does it, how often, and roughly how long it takes them.
What have you already tried?
The tool you bought, the contractor you hired, and why it stopped.
What do you expect to spend?
A range is fine. It means the first reply is about what works for your budget.